Scope

This Privacy Policy applies to information collected through cavrelia.com and in connection with purchases, payment, shipping, returns and customer-service interactions.

Information You Provide

• Name.
• Billing and shipping address.
• Email address.
• Phone number.
• Order details.
• Product selections.
• Customer-service messages.
• Return and refund information.
• Photographs or documents provided for damaged or incorrect orders.

Automatically Collected Information

• IP address.
• Browser type.
• Device type.
• Operating system.
• Pages viewed.
• Referring page.
• Approximate location derived from technical information.
• Website interaction data.
• Cookie identifiers.

How Information Is Used

• Process and fulfill orders.
• Provide confirmations and transaction communications.
• Arrange shipping and tracking.
• Answer product questions.
• Review damaged, incorrect or incomplete orders.
• Process eligible returns and refunds.
• Prevent fraud.
• Improve website functionality.
• Maintain business and accounting records.
• Comply with legal obligations.

Cookies & Similar Technologies

cavrelia.com and supporting service providers may use cookies, pixels, local storage and similar technologies to operate website functions, support checkout, remember preferences, measure performance, analyze usage and support security.

Payment Information

cavrelia™ supports PayPal, Visa, eligible credit and debit cards, Apple Pay and Google Pay where available.

Payment credentials are processed through the checkout and payment systems available to the store. Customer Support does not require complete payment credentials.

Service Providers

Information may be shared where reasonably necessary with ecommerce platform providers, payment processors, fraud-prevention services, fulfillment providers, logistics providers, hosting providers, analytics providers and customer-service systems.

Legal & Safety Disclosures

Information may be disclosed where reasonably necessary to comply with applicable law, respond to lawful requests, investigate fraud, enforce store terms or protect customers and the store.

Data Retention

Order records, customer-service communications and related information may be retained for as long as reasonably necessary for transaction administration, accounting, fraud prevention, disputes and legal compliance.

Security

Reasonable administrative, technical and organizational safeguards may be used to help protect information. No electronic transmission or storage method can be guaranteed completely secure.

International Processing

Because cavrelia™ operates an online store and uses service providers that may operate in different jurisdictions, information may be processed or stored outside the location where a customer resides.

Your Privacy Rights

Depending on your location, you may have rights regarding access, correction, deletion or information about certain processing activities. Identity verification may be required before some requests can be completed.

Marketing Choices

Where marketing communications are used, applicable unsubscribe or opt-out options may be provided. Transactional messages may still be sent where necessary to administer an order.

Children

cavrelia.com is intended for general online shopping and is not designed to knowingly collect information from children where parental consent would be required by applicable law.

Third-Party Links

Third-party websites or services accessible through the store may operate under their own privacy policies and practices.

Changes

This Privacy Policy may be updated as store operations, technology or legal requirements change.

Privacy Contact

Email: service@cavrelia.com
Phone: +8613810416298
Customer Service Hours: 8:00 AM – 10:00 PM Daily